SOFTWARE FOR UMRAH AGENCIES — JORDAN
Sell in Jordanian dinars, buy hotels in Saudi riyals, fill your coaches and flights from scanned passports and pay your referral agents their exact commission. One platform for Umrah agencies in Amman, Irbid and Zarqa.
Used by Umrah agencies in Europe, North Africa and the Middle East
Built for how Umrah is sold in Jordan: coach groups by road, flights from Amman, and agents bringing in pilgrims from every governorate.
Track your referral agents and sub-agents, with commissions calculated automatically for each file. Set a fixed amount per pilgrim or a percentage of the file price, and choose when a commission is earned: at deposit, at full payment or at departure. Each commission moves from earned to payable to paid, and is cancelled if the file is cancelled. Pay a whole statement in one go. Each agent, whether a guide, an imam, a marketer or a partner agency, has their own space to follow their clients and commissions, with a login code sent on WhatsApp.
Scan the passports of a whole coach and the pilgrim files are created automatically, with no re-typing. Each passport is read and its dates are checked, so an expiry that is too close is spotted before the visa stage. One file per pilgrim, and families grouped together for payments and rooms.
Sell your packages in Jordanian dinars, record hotel purchases in Saudi riyals and other costs in US dollars. Every amount stays in its original currency, and your net margin is calculated in JOD with the exchange rates you set.
Jordanian pilgrims get their Umrah visa through Nusuk, via an agency with Nusuk/Masar access, or through OmraDesk as visa partner. The Nusuk form is filled from the pilgrim file through an extension in your browser, and each application shows its status and what is still missing.
Each package has its own departure city, dates, capacity and hotels, whether the group goes by coach by road or flies from Amman. Every departure keeps its own pilgrim list, payments and rooms, and the seats left are visible before you confirm a new booking.
Record your hotel contracts in SAR with room blocks, prices and release dates. The fill rate is visible, the release date is highlighted and a warning appears before you oversell. Rooming places families first, then men and women in separate rooms, with drag-and-drop changes and an English Excel or PDF export for the hotel.
Your agency's WhatsApp number feeds one inbox shared by the team. Every enquiry has one person in charge, and each conversation is linked to the lead or pilgrim file, so the whole team sees the same history.
Between agencies that use OmraDesk, buy or resell hotel rooms and seats with verified partners. Useful when a coach is full in Ramadan or when a hotel block is not selling as planned.
How an Umrah agency in Amman, Irbid or Zarqa runs a season today, and how it runs with OmraDesk.
| Today (notebooks, spreadsheets and WhatsApp) | With OmraDesk | |
|---|---|---|
| Pilgrim files | Passport details copied by hand for every coach, several versions of the same passenger list. | Passports scanned in bulk, one file per pilgrim created automatically, shared by the whole agency. |
| Referral agent commissions | Calculated by hand in a notebook, disputes with agents over who brought which pilgrim. | Calculated automatically for each file, status visible to the agent, statement paid in one go. |
| JOD margin with SAR purchases | Margin estimated with a rough exchange rate, the real figure only known after the season. | Each cost kept in its own currency, net margin in JOD with the rates you set. |
| Umrah visa & Nusuk | Every pilgrim retyped into the Saudi portal, missing documents chased one by one. | Nusuk form filled from the file in your browser, status and missing items visible per pilgrim. |
| Coach seats | Seats counted on paper, the same seat promised twice when two staff members take bookings. | One departure per coach, seats left visible, a warning before overbooking. |
| Makkah / Madinah hotel rooms | Remaining rooms counted by hand, release dates missed, rooming list rebuilt at every change. | Fill rate visible, release date highlighted, rooming list exported in English for the hotel. |
Each agent is recorded in OmraDesk with a commission rule: a fixed amount per pilgrim or a percentage of the file price. The agency chooses when the commission is earned, at deposit, at full payment or at departure, and each commission moves from earned to payable to paid, or is cancelled with the file. The agent follows their clients and commissions in their own space, logging in with a code sent on WhatsApp. A whole statement is paid in one go.
Yes. Each package has its own departure city, dates, capacity and hotels, whether the group travels by coach by road or by air. Every departure keeps its own pilgrim list, payments and rooms, and the seats left are visible. A warning appears before you take more bookings than the departure can hold.
Through Nusuk, via an agency that has Nusuk/Masar access, or through OmraDesk as visa partner. When your agency submits in Nusuk, the form is filled from the pilgrim file through an extension in your browser, so passport details are not typed twice. Each application keeps one status in the file, and missing documents are listed before submission.
Yes. Package prices and pilgrim payments are recorded in Jordanian dinars, while hotel purchases stay in Saudi riyals and other costs can be in US dollars. Each amount keeps its original currency. The net margin of every departure is calculated in JOD with the exchange rates your agency sets.
By scanning the passengers' passports: OmraDesk reads each one and creates the pilgrim files automatically. Passport dates are checked, so a passport that expires too soon is flagged before the visa stage. Members of the same household are grouped as a family, for a single payment spread across their files and for rooming.
OmraDesk, the Umrah agency software
The whole platform at a glance: WhatsApp, pilgrim files, payments, visas, hotel allotments, rooming and departures in one place.
Choosing Umrah agency software
What to compare before you commit: spreadsheets, a generic CRM, travel software or a purpose-built Umrah platform.
Profitability calculator (JOD)
Work out the margin of an Umrah departure in JOD and SAR without an account, and test several fill rates.
Nusuk Masar automation
Fill Nusuk from the pilgrim file instead of retyping every passport.
Makkah / Madinah hotel allotments
Hotel contracts, release dates and fill rates for every room block.
Umrah agency software in Iraq
For Iraqi agencies pricing in IQD or USD, by air or by coach.
Umrah agency software in Lebanon
For Lebanese agencies pricing in US dollars from Beirut, Tripoli and Sidon.
Free 24-hour trial for your Jordanian agency. No card required. Scan your pilgrims' passports and watch your first departure take shape.