Umrah agency software built for travel agencies in Egypt
Sell in Egyptian pounds, buy hotels in Saudi riyals, create pilgrim files from scanned passports and pay your referral agents their exact commission. One platform for Umrah agencies in Cairo, Alexandria and Giza.

- Departure cities
- Cairo, Alexandria or Giza
- Selling currency
- Egyptian pound (EGP)
- Hotel purchases
- Saudi riyal (SAR)
Your Umrah packages, in Egyptian pounds, from your departure cities
Cairo, Alexandria or Giza: every departure has its own dates, capacity, hotels and pilgrim list, and they all sit in the same catalogue.
- Selling prices in EGP, hotel costs in SAR
- The fill rate of every departure at a glance
- Website sign-ups land directly on the right package

4★ hotel, 350 m from the Haram

5★ hotel facing the Haram

4★ hotel, last ten nights
What an Egyptian Umrah agency gets with OmraDesk
Every module answers a day-to-day need of an Umrah agency in Egypt, from the first enquiry to the group's return.
Passports imported in bulk
Scan the passports of a whole group and the pilgrim files are created automatically, with no re-typing. Each passport is read and its dates are checked, so an expiry that is too close is spotted before the visa stage. One file per pilgrim, and families grouped together for payments and rooms.
Multi-currency EGP / SAR / USD
Sell your packages in Egyptian pounds, record hotel purchases in Saudi riyals and other costs in US dollars or euros. Every amount stays in its original currency, and your net margin is calculated in EGP with the exchange rates you set, so a move in the pound does not hide in an average rate.
Umrah visa & Nusuk
Egyptian pilgrims get their Umrah visa through Nusuk, via an agency with Nusuk/Masar access, or through OmraDesk as visa partner. The Nusuk form is filled from the pilgrim file through an extension in your browser, and each application shows its status and what is still missing.
Makkah and Madinah allotments
Record your hotel contracts in SAR: room blocks, dates, prices per room type and release dates. The fill rate of each block is visible at a glance, the release date is highlighted, and a warning appears before you sell more rooms than you hold.
Rooming made simple
Automatic placement puts families together first, then single pilgrims with men and women in separate rooms. Adjust by drag and drop, then export the rooming list in English, as Excel or PDF, for the hotel in Makkah or Madinah.
Shared WhatsApp inbox
Your agency's WhatsApp number feeds one inbox shared by the team. Every enquiry has one person in charge, each conversation is linked to the lead or pilgrim file, and nothing is lost on a salesperson's personal phone.
Quotes, invoices and travel documents
Quotes, invoices, pilgrim badges and travel documents are produced from the file with your agency's logo and colours, ready to send by WhatsApp or email. No more copying names into Word before each departure.
Referral agents & commissions
Track your referral agents and sub-agents, with commissions calculated automatically for each file. Set a fixed amount per pilgrim or a percentage of the file price, and choose when a commission is earned: at deposit, at full payment or at departure. Each commission moves from earned to payable to paid, and is cancelled if the file is cancelled. Pay a whole statement in one go. Each agent, whether a guide, an imam, a marketer or a partner agency, has their own space to follow their clients and commissions, with a login code sent on WhatsApp.
- 1EarnedWhen you choose: deposit, balance or departure
- 2PayableAdded to the agent's statement
- 3PaidThe statement is settled in one go
Before / after OmraDesk for an Egyptian Umrah agency
How an Umrah agency in Cairo, Alexandria or Giza runs a season today, and how it runs with OmraDesk.
Pilgrim files
Today (spreadsheets, notebooks and WhatsApp) : Passport details typed by hand from photos, one spreadsheet per departure, duplicates between staff.
With OmraDesk : Passports scanned in bulk, one file per pilgrim created automatically, shared by the whole agency.
Referral agent commissions
Today (spreadsheets, notebooks and WhatsApp) : Calculated by hand in a notebook, disputes with agents over who brought which pilgrim.
With OmraDesk : Calculated automatically for each file, status visible to the agent, statement paid in one go.
EGP margin with SAR purchases
Today (spreadsheets, notebooks and WhatsApp) : Margin estimated with a rough exchange rate, the real figure only known after the season.
With OmraDesk : Each cost kept in its own currency, net margin in EGP with the rates you set.
Umrah visa & Nusuk
Today (spreadsheets, notebooks and WhatsApp) : Every pilgrim retyped into the Saudi portal, missing documents chased one by one.
With OmraDesk : Nusuk form filled from the file in your browser, status and missing items visible per pilgrim.
Makkah / Madinah hotel rooms
Today (spreadsheets, notebooks and WhatsApp) : Remaining rooms counted by hand, release dates forgotten, rooming list rebuilt for each change.
With OmraDesk : Fill rate visible, release date highlighted, rooming list exported in English for the hotel.
WhatsApp enquiries
Today (spreadsheets, notebooks and WhatsApp) : Conversations spread across personal phones, the same client answered twice or not at all.
With OmraDesk : One shared inbox, one person in charge of each enquiry, history kept with the file.
Questions from Umrah agencies in Egypt
Another question? The team answers you directly on WhatsApp.
Message us on WhatsAppHow does an Egyptian Umrah agency calculate its referral agents' commissions?
In OmraDesk, each referral agent has a commission rule: a fixed amount per pilgrim or a percentage of the file price. The agency decides when the commission is earned, at deposit, at full payment or at departure, and the commission then moves from earned to payable to paid. If a file is cancelled, its commission is cancelled too. The agent follows their clients and commissions in their own space, and you pay the whole statement in one go.
How do Egyptian pilgrims get their Umrah visa with OmraDesk?
Through Nusuk, via an agency that has Nusuk/Masar access, or through OmraDesk as visa partner. When your agency submits in Nusuk, the form is filled from the pilgrim file through an extension in your browser, so passport details are not typed twice. Each application keeps one status in the file, and missing documents are listed before submission.
Can an Umrah agency in Egypt sell in EGP and pay Saudi hotels in SAR?
Yes. Package prices and client payments are recorded in Egyptian pounds, while hotel purchases stay in Saudi riyals and other costs can be in US dollars or euros. Each amount is kept in its original currency. The net margin of every departure is calculated in EGP with the exchange rates your agency sets.
How can an agency in Cairo create files for a large Egyptian Umrah group quickly?
By scanning the group's passports: OmraDesk reads each passport and creates the pilgrim files automatically, with no re-typing. Passport dates are checked, so a passport that expires too soon is flagged early. Members of the same household are then grouped as a family, for a single payment spread across their files and for rooming.
Can an Egyptian Umrah agency with offices in Cairo and Alexandria share one account?
Yes. Each office can be set up as a branch with its own users and departures, and management sees a consolidated view. Every user has a role and rights, and the file history shows who did what and when. Departures from Cairo and Alexandria sit side by side, each with its own hotels, rooms and pilgrim list.
Guides and free tools for agencies in Egypt

Run your next Umrah season from one place
Free 24-hour trial for your Egyptian agency. No card required. Scan your pilgrims' passports and watch your first departure take shape.