Umrah agency software built for travel agencies in Yemen
Price in Yemeni rials or Saudi riyals, create pilgrim files from scanned passports, organise groups travelling by road or by air and pay your referral agents their exact commission. One platform for Umrah agencies in Sanaa, Aden and Mukalla.

- Departure cities
- Sanaa, Aden or Mukalla
- Selling currency
- Yemeni rial or Saudi riyal
- Hotel purchases
- Saudi riyal (SAR)
- Travel
- By road or by air
Your Umrah packages, in rials, from your departure cities
Sanaa, Aden or Mukalla: every departure has its own dates, capacity, hotels and pilgrim list, and they all sit in the same catalogue.
- Selling prices in YER / SAR, hotel costs in SAR
- The fill rate of every departure at a glance
- Website sign-ups land directly on the right package

4★ hotel, 350 m from the Haram

5★ hotel facing the Haram

4★ hotel, last ten nights
What a Yemeni Umrah agency gets with OmraDesk
Built for how Umrah is organised in Yemen: groups crossing by road or flying to the Kingdom, prices in two currencies, and agents bringing in pilgrims.
Passports imported in bulk
Scan the passports of a whole group and the pilgrim files are created automatically, with no re-typing. Each passport is read and its dates are checked, so an expiry that is too close is spotted before the visa stage. One file per pilgrim, and families grouped together for payments and rooms.
Multi-currency YER / SAR / USD
Price your packages in Yemeni rials or in Saudi riyals, as your clients expect, and record hotel and transport purchases in SAR or US dollars. Every amount stays in its original currency, and your net margin is calculated in your selling currency with the exchange rates you set.
Umrah visa & Nusuk
Yemeni pilgrims get their Umrah visa through Nusuk, via an agency with Nusuk/Masar access, or through OmraDesk as visa partner. The Nusuk form is filled from the pilgrim file through an extension in your browser, and each application shows its status and what is still missing.
Road and air departures
Each package has its own departure city, dates, capacity and hotels, whether the group goes by coach across the land border or by air. Every departure keeps its own pilgrim list, payments and rooms, so a coach from Sanaa and a flight from Aden never get mixed up.
Makkah and Madinah allotments & rooming
Record your hotel contracts in SAR with room blocks, prices and release dates. The fill rate is visible, the release date is highlighted and a warning appears before you oversell. Rooming places families first, then men and women in separate rooms, with drag-and-drop changes and an English Excel or PDF export for the hotel.
Shared WhatsApp inbox
Your agency's WhatsApp number feeds one inbox shared by the team. Every enquiry has one person in charge, and each conversation is linked to the lead or pilgrim file, so families asking about a relative always get an answer.
Quotes, invoices and travel documents
Quotes, invoices, pilgrim badges and travel documents are produced from the file with your agency's logo and colours, ready to send by WhatsApp or email, or to print for the coach.
Referral agents & commissions
Track your referral agents and sub-agents, with commissions calculated automatically for each file. Set a fixed amount per pilgrim or a percentage of the file price, and choose when a commission is earned: at deposit, at full payment or at departure. Each commission moves from earned to payable to paid, and is cancelled if the file is cancelled. Pay a whole statement in one go. Each agent, whether a guide, an imam, a marketer or a partner agency, has their own space to follow their clients and commissions, with a login code sent on WhatsApp.
- 1EarnedWhen you choose: deposit, balance or departure
- 2PayableAdded to the agent's statement
- 3PaidThe statement is settled in one go
Before / after OmraDesk for a Yemeni Umrah agency
How an Umrah agency in Sanaa, Aden or Mukalla runs a season today, and how it runs with OmraDesk.
Pilgrim files
Today (notebooks, spreadsheets and WhatsApp) : Passport details copied by hand for every coach, several versions of the same passenger list.
With OmraDesk : Passports scanned in bulk, one file per pilgrim created automatically, shared by the whole agency.
Referral agent commissions
Today (notebooks, spreadsheets and WhatsApp) : Calculated by hand in a notebook, disputes with agents over who brought which pilgrim.
With OmraDesk : Calculated automatically for each file, status visible to the agent, statement paid in one go.
Prices in YER and SAR
Today (notebooks, spreadsheets and WhatsApp) : Some clients quoted in rials, others in riyals, margin blurred by the exchange rate of the day.
With OmraDesk : Each amount kept in its own currency, net margin calculated with the rates you set.
Umrah visa & Nusuk
Today (notebooks, spreadsheets and WhatsApp) : Every pilgrim retyped into the Saudi portal, missing documents chased one by one.
With OmraDesk : Nusuk form filled from the file in your browser, status and missing items visible per pilgrim.
Coach and flight groups
Today (notebooks, spreadsheets and WhatsApp) : One list per coach kept on paper, changes lost between the office and the driver.
With OmraDesk : One departure per coach or flight, with its own pilgrim list, payments and rooms.
Makkah / Madinah hotel rooms
Today (notebooks, spreadsheets and WhatsApp) : Remaining rooms counted by hand, release dates missed, rooming list rebuilt at every change.
With OmraDesk : Fill rate visible, release date highlighted, rooming list exported in English for the hotel.
Questions from Umrah agencies in Yemen
Another question? The team answers you directly on WhatsApp.
Message us on WhatsAppHow does a Yemeni Umrah agency track what it owes each referral agent?
Each referral agent is recorded in OmraDesk with a commission rule: a fixed amount per pilgrim or a percentage of the file price. The agency chooses when the commission is earned, at deposit, at full payment or at departure, and each commission moves from earned to payable to paid, or is cancelled with the file. The agent sees their clients and commissions in their own space, logging in with a code sent on WhatsApp. A whole statement is paid in one go.
Can a Yemeni Umrah agency price in Yemeni rials and in Saudi riyals?
Yes. Each amount is recorded in its own currency: a package in YER, another in SAR, hotel and transport purchases in SAR or US dollars. Nothing is converted without you knowing. The net margin of every departure is calculated with the exchange rates your agency sets.
How do Yemeni pilgrims get their Umrah visa with OmraDesk?
Through Nusuk, via an agency that has Nusuk/Masar access, or through OmraDesk as visa partner. When your agency submits in Nusuk, the form is filled from the pilgrim file through an extension in your browser, so passport details are not typed twice. Each application keeps one status in the file, and missing documents are listed before submission.
Can a Yemeni Umrah agency organise coach groups by road as well as flights?
Yes. Each package has its own departure city, dates, capacity and hotels, whether the group travels by coach across the land border or by air. Every departure keeps its own pilgrim list, payments and rooms. Passports of a whole coach are scanned in bulk to create the files, and families are grouped for payments and rooming.
Can a Yemeni Umrah agency with offices in Sanaa and Aden share one account?
Yes. Each office can be set up as a branch with its own users and departures, and management gets a consolidated view. Every user has a role and rights, and the file history shows who did what and when. OmraDesk works in the browser, so there is nothing to install in each office.
Guides and free tools for agencies in Yemen

Run your next Umrah season from one place
Free 24-hour trial for your Yemeni agency. No card required. Scan your pilgrims' passports and watch your first departure take shape.