UK, US, Canadian, French, Belgian pilgrims can't submit through Nusuk — their Umrah travel requires the KSA tourist e-visa via visitsaudi.com. OmraDesk manages this separate flow, detects the correct route from the scanned passport nationality, and unifies both visa paths in one back-office.
10+ partner agencies · UK · France · Algeria · Tunisia
A visitsaudi.com integration that actually works — same UI, same file, whichever visa route applies.
Passport scan → OCR extracts nationality → routes automatically to Nusuk (TN, MA, DZ, MY, ID, PK...) or KSA tourist e-visa (UK, FR, US, CA, AU, EU...). Your agent never needs to ask which path applies.
The e-visa portal enforces strict photo criteria (white background, dimensions, framing, resolution). OmraDesk validates the pilgrim photo BEFORE submission — no more rejection loops of scan, submit, fail, rescan.
The visitsaudi.com flow (ASP.NET MVC + CSRF tokens + SMS OTP + 7 sequential endpoints + external OPPWA payment widget) is handled server-side. You submit from OmraDesk, we handle the plumbing.
The portal delegates payment to an external OPPWA widget. OmraDesk captures the payment reference and links it to the pilgrim file — you know exactly which e-visa was paid, when, for whom, and for how much.
As soon as the e-visa is issued, the PDF is auto-downloaded, stored on the pilgrim file, and pushed to the pilgrim via a branded WhatsApp template. Zero manual mailbox monitoring on your side.
The back-office speaks 'visa' without caring which provider. Nusuk, KSA tourist e-visa, more coming — same status, same UI, same file. Your team learns one tool.
68 nationalities listed by the Saudi government: UK, USA, Canada, France, Belgium, Switzerland, Netherlands, Germany, Italy, Spain, most EU countries, Australia, New Zealand, Japan, South Korea, Singapore, and more. Eligibility is based on passport nationality, NOT residency. A UK-resident Moroccan national must go through Nusuk, not the e-visa.
The visitsaudi.com portal states 24-72 hours. In practice we observe a median of ~48 hours. OmraDesk notifies you as soon as the PDF is available and pushes it to the pilgrim via WhatsApp automatically — no mailbox monitoring on your side.
Yes. Since 2019, the Saudi government has explicitly authorised the tourist visa for Umrah performance outside Hajj season. UK, US, Canadian and EU pilgrims can travel for Umrah on the tourist e-visa — a specific 'Umrah visa' is no longer required for these nationalities.
The portal is occasionally unavailable (maintenance, Ramadan traffic peaks). OmraDesk retries automatically every few minutes and displays the incident as a banner in your back-office. You know it's not a problem on your side — no need to keep hitting refresh.
Yes — that's the core promise. In /back/dossiers, every pilgrim has a visa card that displays the correct provider and correct status automatically. You submit all pilgrims by clicking 'Submit visa', OmraDesk routes each case to the correct endpoint.
Free 24-hour demo: see auto nationality routing and e-visa submission live on your own pilgrim data.