The KSA tourist e-visa for your Umrah pilgrims

Yes. The tourist e-visa is an individual application, but nothing stops the agency from preparing and tracking it for every pilgrim on the e-visa list. OmraDesk suggests this route from the passport, groups applications by departure, fills the portal's forms from the file through a browser extension, and tracks the status until issuance. Pilgrims outside the list go through Nusuk or through OmraDesk as visa partner, from the same record.

The agent opens the portal in their browser and logs in (captcha and verification code remain theirs to do), then the extension runs through the form steps: personal information, passport, insurance, terms, review, with pauses to validate uploaded documents. The job stops at the payment page — the agent pays — then the extension captures the receipt. Nothing is typed twice, and the portal session never leaves the browser.

Surname and given names, passport number, issue and expiry dates, issuing country, nationality, date of birth and sex, read from the MRZ strip and the identity page at scan time. The ID photo can be extracted from the passport and checked against the portal's criteria (format, background, face framing), with an adjustment suggested when needed. A discrepancy between passport and record is flagged before sending.

Yes, by group: you select the departure's pilgrims, applications enter a queue and the extension fills them one after another. A table shows for each the step reached and what remains on your side — a payment to make, a document to validate. Safeguards limit the pace to stay within the portal's rules. You process a whole departure in one session rather than a day of typing.

Each application has a status in the file and in the visa hub: prepared, being filled, awaiting payment, submitted, awaiting decision, granted, refused. Automatic polling of the portal refreshes statuses several times a day, and a button forces an update. Applications in difficulty surface in the blocked files list with the reason, so they can be picked up without searching.

When the decision arrives by email, OmraDesk's dedicated inbox detects the PDF, matches it on passport and visa numbers, updates the application and stores the document in the pilgrim's vault — visible in the Documents tab of their file and in their personal portal. From the record, the agency sends the visa to the pilgrim by email or WhatsApp. If the match is uncertain, the team confirms the file concerned.