The software for Umrah agencies to manage your sales, pilgrim files and visas.
Create your packages, centralise your leads, track your pilgrims, payments and visas, then prepare your departures from a single place.
Three jobs, one tool
Sell an Umrah, manage pilgrim files, prepare departures.
Each step feeds the next one. No re-entering data, no file circulating on the side.
Create your package once. It becomes a sales journey.
Dates, hotels, flights and prices are entered once, then published on your website with a registration form. Leads land in the CRM, and you reply on WhatsApp from inside OmraDesk, from the number your customers already know.
Everything about a pilgrim stays in a single file.
Identity, passport, documents, family, deposits and instalments: every item is attached to the right person, the visa status shows in the file, and you are warned before a document goes missing or a deposit falls behind.
From allotment to rooming list, prepare every departure in one place.
Room stock, flights and groups live in the same tool as your files. Rooming is worked out automatically: families kept together, men and women separated according to your rules, doubles, triples and quads.
Visa
One pilgrim file, several visa routes.
The pilgrim's details are already in OmraDesk: depending on profile and market, they feed the right route, and the document comes back into the file.
eVisa
For pilgrims on the e-visa list: application built from the file, status tracked, visa returned to the file.
KSA e-tourist visaNusuk and Masar
For agencies with the route: the file's data is reused and the status flows back into OmraDesk.
Automate Nusuk MasarOmraDesk, visa partner
For the other files, OmraDesk handles the Umrah visa as partner: progress tracked and document returned to the file.
Explore visa managementBuilt with Umrah agencies
What changes day to day.
Automation
OmraDesk prepares, suggests and follows up. Your team approves and keeps the final say.
Late deposit, missing document, instalment coming up.
Filed and attached to the right record automatically.
Automatic replies and message templates for your team.
Answers common questions and flags files at risk.
Security
Protected data and GDPR-compliant processing.
Marketplace
Resell your unsold places, sell another agency's Umrah.
Free tools
Tools to decide before you commit.
Guides and resources
Frequently asked questions
What is OmraDesk?
OmraDesk is the management platform for Umrah travel agencies: it brings into one tool what currently lives in separate files — packages and their sales website, enquiries and WhatsApp conversations, pilgrim files with passports and documents, payments and their instalments, Umrah visas and e-visas, hotel allotments, the rooming list and departure preparation. Every detail is entered once and reused at every later step.
Which Umrah travel agencies is OmraDesk for?
Agencies that organise Umrah departures for their own customers, whatever their size: a two-person business running a few departures a year as much as a network with several branches. Customer agencies are in France, Belgium, the Maghreb, the United Kingdom and Egypt; the tool handles the currencies and visa routes specific to each of these markets. It also serves agencies that buy or resell places between one another.
Is OmraDesk suitable for a small agency?
Yes. Pricing is quote-based and scaled to your volume of files, number of branches and users: an agency running a few departures a year is not billed like a network. Onboarding happens on your own cases during a demo, then in a free trial workspace. Nothing forces you to switch everything on from day one: many agencies start with pilgrim files and WhatsApp, and add visas and allotments later.
Can I keep my current WhatsApp number with OmraDesk?
Yes. The WhatsApp number your customers already know is connected to OmraDesk while keeping your WhatsApp Business app: the whole agency's conversations arrive in one place, each exchange is attached to the right lead or file, and the team replies from OmraDesk or from the usual phone. An agency can connect several numbers, for example one per country or per branch.
Can OmraDesk be used across several agencies or branches?
One OmraDesk account corresponds to one agency, which can have as many branches as needed, each with its own users, roles, cash register and departures; management gets a consolidated view and a branch agent only sees their own scope. To work with independent agencies — buying or reselling rooms and seats — a marketplace connects OmraDesk agencies with one another, without sharing an account.
Do I need to install software to use OmraDesk?
No: OmraDesk runs in the browser, on desktop and on phone, with nothing to install and no server to maintain. One optional exception: automating Nusuk submissions and e-visa applications relies on a free browser extension, installed on the agent's computer and paired with your account once. Your Nusuk credentials stay in your browser; OmraDesk never stores them.
See OmraDesk with your own agency cases.
A 20-minute demo to see how OmraDesk fits the way you work.