SOFTWARE FOR UMRAH AGENCIES — IRAQ
Price in Iraqi dinars or US dollars, buy hotels in Saudi riyals, create pilgrim files from scanned passports and pay your referral agents their exact commission. One platform for Umrah agencies in Baghdad, Basra, Erbil, Mosul and Najaf.
Used by Umrah agencies in Europe, North Africa and the Middle East
Built for how Umrah is organised in Iraq: groups travelling by air or by coach, prices in two currencies, and agents bringing in pilgrims from several cities.
Track your referral agents and sub-agents, with commissions calculated automatically for each file. Set a fixed amount per pilgrim or a percentage of the file price, and choose when a commission is earned: at deposit, at full payment or at departure. Each commission moves from earned to payable to paid, and is cancelled if the file is cancelled. Pay a whole statement in one go. Each agent, whether a guide, a cleric, a marketer or a partner agency, has their own space to follow their clients and commissions, with a login code sent on WhatsApp.
Scan the passports of a whole coach or flight group and the pilgrim files are created automatically, with no re-typing. Each passport is read and its dates are checked, so an expiry that is too close is spotted before the visa stage. One file per pilgrim, and families grouped together for payments and rooms.
Price your packages in Iraqi dinars or in US dollars, as your market expects, and record hotel purchases in Saudi riyals. Every amount stays in its original currency, and your net margin is calculated in your selling currency with the exchange rates you set.
Iraqi pilgrims get their Umrah visa through Nusuk, via an agency with Nusuk/Masar access, or through OmraDesk as visa partner. The Nusuk form is filled from the pilgrim file through an extension in your browser, and each application shows its status and what is still missing.
Record your hotel contracts in SAR: room blocks, dates, prices per room type and release dates. The fill rate of each block is visible at a glance, the release date is highlighted, and a warning appears before you sell more rooms than you hold.
Automatic placement puts families together first, then single pilgrims with men and women in separate rooms. Adjust by drag and drop, then export the rooming list in English, as Excel or PDF, for the hotel.
Your agency's WhatsApp number feeds one inbox shared by the team. Every enquiry has one person in charge, each conversation is linked to the lead or pilgrim file, and departure information reaches the whole group without depending on one staff member's phone.
Quotes, invoices, pilgrim badges and travel documents are produced from the file with your agency's logo and colours, ready to send by WhatsApp or email. Badges help your guides spot their pilgrims at borders, hotels and the Haram.
How an Umrah agency in Baghdad, Basra, Erbil, Mosul or Najaf runs a season today, and how it runs with OmraDesk.
| Today (notebooks, spreadsheets and WhatsApp) | With OmraDesk | |
|---|---|---|
| Pilgrim files | Passport details copied by hand for every coach or flight, several versions of the same list. | Passports scanned in bulk, one file per pilgrim created automatically, shared by the whole agency. |
| Referral agent commissions | Calculated by hand in a notebook, disputes with agents over who brought which pilgrim. | Calculated automatically for each file, status visible to the agent, statement paid in one go. |
| Prices in IQD and USD | Some groups priced in dinars, others in dollars, margin blurred by the exchange rate of the day. | Each amount kept in its own currency, net margin calculated with the rates you set. |
| Umrah visa & Nusuk | Every pilgrim retyped into the Saudi portal, missing documents chased one by one. | Nusuk form filled from the file in your browser, status and missing items visible per pilgrim. |
| Makkah / Madinah hotel rooms | Remaining rooms counted by hand, release dates missed, rooming list rebuilt at every change. | Fill rate visible, release date highlighted, rooming list exported in English for the hotel. |
| Group documents | Lists and badges prepared in Word the night before departure, names misspelt. | Badges and travel documents produced from the files, with your agency's logo. |
Each agent is recorded in OmraDesk with a commission rule: a fixed amount per pilgrim or a percentage of the file price. The agency chooses when the commission is earned, at deposit, at full payment or at departure, and each commission moves from earned to payable to paid, or is cancelled with the file. The agent follows their clients and commissions in their own space, logging in with a code sent on WhatsApp. A whole statement is paid in one go.
Yes. Each amount is recorded in its own currency: a package in IQD, another in USD, hotel purchases in Saudi riyals. Nothing is converted without you knowing. The net margin of every departure is calculated with the exchange rates your agency sets.
Through Nusuk, via an agency that has Nusuk/Masar access, or through OmraDesk as visa partner. When your agency submits in Nusuk, the form is filled from the pilgrim file through an extension in your browser, so passport details are not typed twice. Each application keeps one status in the file, and missing documents are listed before submission.
Yes. Each package has its own departure city, dates, capacity and hotels, whether the group travels by coach or by air, from Baghdad, Basra, Erbil, Mosul or Najaf. Every departure keeps its own pilgrim list, rooms and payments. Passports of a whole group are scanned in bulk to create the files, and families are grouped for payments and rooming.
Yes. Each office is set up as a branch with its own users and departures, and management gets a consolidated view. Every user has a role and rights, and the file history shows who did what and when. OmraDesk works in the browser, so each branch uses it without installing anything.
OmraDesk, the Umrah agency software
The whole platform at a glance: WhatsApp, pilgrim files, payments, visas, hotel allotments, rooming and departures in one place.
Choosing Umrah agency software
What to compare before you commit: spreadsheets, a generic CRM, travel software or a purpose-built Umrah platform.
Profitability calculator (IQD)
Work out the margin of an Umrah departure in IQD and SAR without an account, and test several fill rates.
Nusuk Masar automation
Fill Nusuk from the pilgrim file instead of retyping every passport.
Makkah / Madinah hotel allotments
Hotel contracts, release dates and fill rates for every room block.
Umrah agency software in Jordan
For Jordanian agencies selling in JOD, by air or by coach.
Umrah agency software in Lebanon
For Lebanese agencies pricing in US dollars from Beirut, Tripoli and Sidon.
Free 24-hour trial for your Iraqi agency. No card required. Scan your pilgrims' passports and watch your first departure take shape.