Stop letting departures leave with empty rooms

Allotment rooms, by room type — you hand over only the triples if triples are all that is left. Seats on a rotation or a charter series. A complete PNR, transferred as one block rather than seat by seat. Places on an Umrah you organise. Ground transport, entered manually since it carries no stock to draw down. Every listing starts from your real stock: you pick the contract, allotment or flight concerned, and the quantity offered is capped by what is genuinely available at that moment.

The interested agency opens a thread on the listing. One side makes a priced offer — quantity and price — and the other confirms it: creating an offer counts as your own agreement, so nobody closes a deal alone. On confirmation the deal freezes the quantity, the price, the currency, the exchange rate applied and the commission, and the places leave the seller's stock. Pilgrims are then copied into the buyer's files. As long as that transfer has not started, the deal can still be cancelled.

It is your own offer, sold in parallel by several agencies at the price you set. You publish places with an imposed price and a commission; each agency that accepts becomes a distributor, with that commission frozen when it joins. When it registers a pilgrim, the client and the file are created on your side at the imposed price, and the remaining places are counted in real time across every distributor. You keep the list of who registered whom. An agreement can be revoked: that stops future sales, never the ones already closed.

You decide listing by listing: every agency on OmraDesk, only the agencies in your partner book, or a named list of agencies. An agency without access to a listing cannot tell it apart from a listing that does not exist — the answer is identical in both cases, so nothing leaks about your activity. Quote requests you send to your own suppliers follow a different logic: they are never visible to other agencies.

It is held. Published rooms or seats leave your internal availability as soon as the listing goes live, in the database rather than on screen: your team cannot sell directly a place already offered elsewhere. Pausing or closing a listing releases its stock. When the last place goes, the listing closes by itself, and a listing that reaches its end date expires automatically. That mechanism is what makes double selling impossible, including when two agencies accept at the same instant.

The commission is worked out when the deal is struck, following the rule on the listing — a fixed amount per person or a percentage of the price — and frozen as it stands: editing the listing later does not replay past deals. Every deal and every co-sold place carries its amount and its settlement state, which you mark as settled once the money has actually moved, with a free-text note. Settlements between agencies happen through your usual means: OmraDesk keeps the record, it does not collect on your behalf.