Umrah agency software built for travel agencies in Lebanon
Price in US dollars or Lebanese pounds, buy hotels in Saudi riyals, create pilgrim files from scanned passports and pay your referral agents their exact commission. One platform for Umrah agencies in Beirut, Tripoli and Sidon.

- Departure cities
- Beirut, Tripoli or Sidon
- Selling currency
- US dollar or Lebanese pound
- Hotel purchases
- Saudi riyal (SAR)
Your Umrah packages, in dollars or Lebanese pounds, from your departure cities
Beirut, Tripoli or Sidon: every departure has its own dates, capacity, hotels and pilgrim list, and they all sit in the same catalogue.
- Selling prices in USD / LBP, hotel costs in SAR
- The fill rate of every departure at a glance
- Website sign-ups land directly on the right package

4★ hotel, 350 m from the Haram

5★ hotel facing the Haram

4★ hotel, last ten nights
What a Lebanese Umrah agency gets with OmraDesk
Built for how Umrah is sold in Lebanon: prices in dollars, payments sometimes in pounds, and groups brought in by guides and partner agencies.
Passports imported in bulk
Scan the passports of a whole group and the pilgrim files are created automatically, with no re-typing. Each passport is read and its dates are checked, so an expiry that is too close is spotted before the visa stage. One file per pilgrim, and families grouped together for payments and rooms.
Multi-currency USD / LBP / SAR
Price your packages in US dollars, take some payments in Lebanese pounds if needed, and record hotel purchases in Saudi riyals. Every amount stays in its original currency, and your net margin is calculated in USD with the exchange rates you set, so the pound's rate never blurs what a departure really earns.
Umrah visa & Nusuk
Lebanese pilgrims get their Umrah visa through Nusuk, via an agency with Nusuk/Masar access, or through OmraDesk as visa partner. The Nusuk form is filled from the pilgrim file through an extension in your browser, and each application shows its status and what is still missing.
Makkah and Madinah allotments
Record your hotel contracts in SAR: room blocks, dates, prices per room type and release dates. The fill rate of each block is visible at a glance, the release date is highlighted, and a warning appears before you sell more rooms than you hold.
Rooming made simple
Automatic placement puts families together first, then single pilgrims with men and women in separate rooms. Adjust by drag and drop, then export the rooming list in English, as Excel or PDF, for the hotel.
Shared WhatsApp inbox
Your agency's WhatsApp number feeds one inbox shared by the team. Every enquiry has one person in charge, and each conversation is linked to the lead or pilgrim file, so no client waits because a colleague is away.
Quotes, invoices and travel documents
Quotes, invoices, pilgrim badges and travel documents are produced from the file with your agency's logo and colours, with amounts in the currency of the sale, ready to send by WhatsApp or email.
Referral agents & commissions
Track your referral agents and sub-agents, with commissions calculated automatically for each file. Set a fixed amount per pilgrim or a percentage of the file price, and choose when a commission is earned: at deposit, at full payment or at departure. Each commission moves from earned to payable to paid, and is cancelled if the file is cancelled. Pay a whole statement in one go. Each agent, whether a guide, a sheikh, a marketer or a partner agency, has their own space to follow their clients and commissions, with a login code sent on WhatsApp.
- 1EarnedWhen you choose: deposit, balance or departure
- 2PayableAdded to the agent's statement
- 3PaidThe statement is settled in one go
Before / after OmraDesk for a Lebanese Umrah agency
How an Umrah agency in Beirut, Tripoli or Sidon runs a season today, and how it runs with OmraDesk.
Pilgrim files
Today (notebooks, spreadsheets and WhatsApp) : Passport photos collected on WhatsApp, details retyped, several versions of the same list.
With OmraDesk : Passports scanned in bulk, one file per pilgrim created automatically, shared by the whole agency.
Referral agent commissions
Today (notebooks, spreadsheets and WhatsApp) : Calculated by hand in a notebook, disputes with agents over who brought which pilgrim.
With OmraDesk : Calculated automatically for each file, status visible to the agent, statement paid in one go.
Payments in USD and LBP
Today (notebooks, spreadsheets and WhatsApp) : Dollars and pounds mixed in the same notebook, balances hard to reconcile.
With OmraDesk : Each payment kept in its own currency, balance and net margin calculated with the rates you set.
Umrah visa & Nusuk
Today (notebooks, spreadsheets and WhatsApp) : Every pilgrim retyped into the Saudi portal, missing documents chased one by one.
With OmraDesk : Nusuk form filled from the file in your browser, status and missing items visible per pilgrim.
Makkah / Madinah hotel rooms
Today (notebooks, spreadsheets and WhatsApp) : Remaining rooms counted by hand, release dates missed, rooming list rebuilt at every change.
With OmraDesk : Fill rate visible, release date highlighted, rooming list exported in English for the hotel.
WhatsApp enquiries
Today (notebooks, spreadsheets and WhatsApp) : Conversations spread across personal phones, the same client answered twice or not at all.
With OmraDesk : One shared inbox, one person in charge of each enquiry, history kept with the file.
Questions from Umrah agencies in Lebanon
Another question? The team answers you directly on WhatsApp.
Message us on WhatsAppHow does a Lebanese Umrah agency manage commissions for guides and partner agencies?
Each guide, agent or partner agency is recorded in OmraDesk with a commission rule: a fixed amount per pilgrim or a percentage of the file price. The agency chooses when the commission is earned, at deposit, at full payment or at departure, and each commission moves from earned to payable to paid, or is cancelled with the file. The agent follows their clients and commissions in their own space, logging in with a code sent on WhatsApp. A whole statement is paid in one go.
Can a Lebanese Umrah agency price in dollars and accept payments in Lebanese pounds?
Yes. Each amount is recorded in its own currency: a package priced in USD, a payment received in LBP, hotel purchases in Saudi riyals. Nothing is converted without you knowing. The balance of each file and the net margin of every departure are calculated with the exchange rates your agency sets.
How do Lebanese pilgrims get their Umrah visa with OmraDesk?
Through Nusuk, via an agency that has Nusuk/Masar access, or through OmraDesk as visa partner. When your agency submits in Nusuk, the form is filled from the pilgrim file through an extension in your browser, so passport details are not typed twice. Each application keeps one status in the file, and missing documents are listed before submission.
How can an agency in Beirut register a Lebanese Umrah group without retyping passports?
By scanning the group's passports: OmraDesk reads each one and creates the pilgrim files automatically. Passport dates are checked, so a passport that expires too soon is flagged before the visa stage. Members of the same household are grouped as a family, for a single payment spread across their files and for rooming.
Can a Lebanese Umrah agency with offices in Beirut and Tripoli share one account?
Yes. Each office can be set up as a branch with its own users and departures, and management gets a consolidated view. Every user has a role and rights, and the file history shows who did what and when. OmraDesk works in the browser, so there is nothing to install in each office.
Guides and free tools for agencies in Lebanon

Run your next Umrah season from one place
Free 24-hour trial for your Lebanese agency. No card required. Scan your pilgrims' passports and watch your first departure take shape.